FOR PEOPLE AND PLANET
1. What type of information do we collect?
We receive, collect and store non-personal and personal information you enter on our Site or provide us in any other way. For example:
a) We collect the personally identifiable information that you provide to us (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
b) If you are asked to create a username and password, along with providing other registration information (collectively "Registration Data") as part of the membership registration process, we will collect that information. You are responsible for the accuracy and currency of your Registration Data.
c) In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
d) Additionally, the Site may contain message boards, chat rooms, forums, bulletin boards and other interactive features that allow you to post, submit, publish, display or transmit to other users' content or materials on or through the Site. Such information may be available to and searchable by other registered members on the Site.
e) You may be asked to provide us with other information about yourself, such as your address or the address of a contact person, your fax number, and your credit card/bank transfer information. We use secure third-party service providers to process such information. These are not permitted to store, retain, or use billing information except for the purpose of processing transactions on FaithInvest’s behalf.
f) We may collect records and copies of your correspondence with us (including email addresses) if you contact us.
2. Why do we collect this information?
We collect such Non-personal and Personal Information for the following purposes:
a) To provide and operate the Site, including offering you a better experience on our Site by presenting the Site and its contents in a suitable and effective manner for your computer);
b) To provide our users with ongoing customer assistance and technical support;
c) To be able to contact our visitors and users with general or personalised service-related notices and promotional messages. You may opt out of such messages at any time by contacting us at email@example.com (see also Section 9. Opt Out);
d) To create aggregated statistical data and other aggregated and/or inferred non-personal Information, which we or our business partners may use to provide and improve our respective services;
e) To carry out our obligations and enforce our rights arising from any contracts entered into between you and;
f) To comply with any applicable laws and regulations.
Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site.
When you visit the Site, we may send one or more cookies to your computer to uniquely identify your browser and help you log in faster and enhance your navigation through the Site. Our Site is hosted on the Wix platform.
Several types of cookies are used:
Session (transient cookies): These are erased when visitors close their browser and are not used to collect information from their computer. They typically store information in the form of a session indentification that does not personally identify the user.
Persistent (permanent or stored) cookies: A persistent cookie remains on your computer after you close your browser so that it can be used by your browser on subsequent visits to the Site. These cookies are used to collect identifying information about the user, such as web surfing behaviour or user preferences for a particular site.
Strictly necessary cookies: These are the cookies that enable visitors to browse through the Site; they are also necessary for security reasons.
Functional cookies: These cookies ‘remember’ registered visitors to improve their user experience.
For more details about exactly what kinds of cookies we use, please visit the Cookies page on the Wix platform.
4. Removing persistent cookies
Persistent cookies can be removed by following your web browser’s directions. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. The following links provide instructions in order to manage your cookies preferences:
Internet Explorer: http://windows.microsoft.com/en-US/windows-vista/Block-or-allow-cookies
Finally, you may visit www.aboutcookies.org, a website providing comprehensive information about how to manage your cookies settings on a broad variety of browsers.
However, please be aware that some features of the Site may not function properly if the ability to accept cookies is disabled.
5. How do we store the information we collect?
Our Site is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to promote our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. Wix stores your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by FaithInvest adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
6. How we will contact you
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our organisation, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone or post.
7. Sharing or disclosure of information
Personally Identifiable Information
a) We will only disclose personally identifiable information we collect from you to third parties without your permission to the extent necessary to:
i. Comply with the law or in response to a subpoena, court order, government request, or other legal process;
ii. Protect the interests, rights, safety, or property of FaithInvest or others;
iii. Enforce any terms of service on the Site;
iv. Provide you with the services or products requested by you and to perform other activities related to such services and products, including billing and collection;
v. Operate FaithInvest’s systems properly.
b) We may store personal information in locations outside the direct control of FaithInvest (for instance, on servers or databases collocated with our hosting provider, Wix.com). We may share or disclose your information with your consent, such as if you choose to sign on to the Site through a third-party service.
c) We may disclose your personal information to address fraud, security or technical issues.
e) FaithInvest may match user information with third party data to help us better understand our members (member profiling).
Non-Personally Identifiable Information
a) We may share non-personally identifiable information (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with interested third parties to help them understand the usage patterns for certain of FaithInvest’s services.
8. Retention of your personal information
a) We will keep your personal information for the duration of our contractual relationship extended by five (5) years.
b) If we do not have any contractual relationship, we will keep your personal information for three (3) years after your last correspondence with us.
On the expiry of the applicable data retention period, FaithInvest undertakes to erase or irrevocably anonymise the relevant personal information.
9. Opt out
Requests to access, correct or delete your personally identifiable information may be submitted using the contact information in Section 11 (Contact Us) below. The type of information you can modify does not include information FaithInvest maintains for our internal business purposes.
11. Contact information
If you would like to: access, correct, amend or delete any personal information we have about you, please contact us at firstname.lastname@example.org or by post at FaithInvest, 2.1 Streamline, 436-441 Paintworks, Arnos Vale, Bristol BS4 3AS, UK.
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